Did You Know?
Your explanation of benefits (EOB): What it means
After you visit a provider for care, we’ll send you a document called an “Explanation of Benefits” (EOB). It describes how your plan covered the services you received. But note: While it also shows your share of the costs, it’s not a bill. If you owe money for your visit, your provider will send you a separate bill. You should compare your EOB with the provider’s bill.
For more information about your explanation of benefits, see the member tips sheets listed below. If you have questions, call Customer Service at the number on the back of your Medica ID card.
If you have a Medica with CHI Health℠ or Medica Choice® National plan, view this version of the “Explanation of benefits” tip sheet.
For all other plans, view this version of the “Explanation of benefits” member tip sheet. |